Call Us
The fastest route to a person. Best for anything urgent or anything easier to explain out loud than to type.
Monday–Friday, 8:00am–5:00pm CT
402-350-0372Contact ECS
Talk to a real person.
Call, open a ticket, start a remote session, or send us a message. However you get in touch, it reaches the ECS team in Omaha — not a queue somewhere else.
Monday–Friday, 8:00am–5:00pm CT
Ways to Reach Us
Pick whichever gets you help fastest.
Each of these goes to a different place, so choosing the right one genuinely saves you time. Here is what each is actually for.
Remote Rescue
When you need someone looking at your screen right now. Start a session and a technician can connect directly.
For clients with an active support engagement
Start a SessionOpen a Ticket
Tracked, written, and visible to the whole team — with a history you can refer back to. The right channel for non-urgent work.
Existing clients
Client PortalNew Business
Not a client yet? Tell us what you're dealing with and we'll come back with a straight answer about whether we're a fit.
No obligation
Send a MessageSend a message
Tell us what's going on — we'll come back with a straight answer.
Whether you're weighing a change of IT provider, planning a project, or just trying to get an honest read on where you stand, a short conversation is usually the fastest way to find out if we can help.
Spend Time on What Matters.
A person, not a queue
Your message goes to the ECS team in Omaha — not an offshore call centre.
No pressure to buy
If we're not the right fit, we'll tell you that and point you somewhere better.
Your details stay yours
We never sell or share what you send us. See our Privacy Policy.
Send us a message
A few details is all we need to point you at the right person.
Already a client? Log in to the portal.
Common Questions
Before you reach out
What happens after I submit the contact form?
A member of the ECS team reads it and replies during business hours — Monday through Friday, 8:00am to 5:00pm Central. If what you sent is time-sensitive, call 402-350-0372 instead; the phone is always faster than the form.
Do you work with businesses outside Omaha?
Yes. ECS is based in Omaha and serves businesses across Nebraska. Most support is delivered remotely, and on-site visits are scheduled throughout the Omaha metro.
Something is broken right now. What should I do?
Call 402-350-0372. If a technician needs to see your screen, start a Remote Rescue session. Use the client portal for work that can wait — it gives you a written record and keeps the request visible to the whole team.
How much do your services cost?
Pricing depends on the size of your environment and which plan fits. Our plans and what each one includes are published in full on the Pricing page — no "call for a quote" gate.
What kinds of work does ECS take on?
Managed IT services, cybersecurity, cloud and Microsoft 365, data protection and business continuity, IT strategy and consulting, and AI enablement. The Solutions section covers each one in detail.
Can I see your security and privacy policies before we talk?
Yes — they are public. Our privacy policy, data protection policy, incident response plan, and business continuity policy are all published in the Security section of this site.
Still Reading?
Pick up the phone — it's genuinely the fastest way.
You'll reach someone who can actually help, during business hours, in Omaha.
Spend Time on What Matters.